Payment Policy
Urjas Life Smart Food Kitchen
Effective Date: 24 June 2026
Welcome to Urjas Life Smart Food Kitchen. This Payment Policy explains how payments are accepted, processed and managed when you place an order through our website.
💰 Accepted Payment Methods
We accept secure online payments through trusted payment partners.
Available payment methods may include:
💳 Credit Cards
💳 Debit Cards
🏦 UPI
📱 Google Pay
📱 PhonePe
📱 Paytm
💼 Wallets (if available)
🏛️ Net Banking
Available payment options may vary depending on your location and payment gateway.
✅ Secure Payments
Your payment information is processed through secure payment gateways.
Urjas Life Smart Food Kitchen does not store your card or banking details on our servers.
🛒 Order Confirmation
Your order will be confirmed only after:
✅ Successful payment
✅ Payment verification (if required)
If payment fails, the order will not be processed.
❌ Failed Transactions
If your payment is deducted but the order is not confirmed:
Please wait for the bank or payment gateway to complete processing.
If the issue continues, contact our customer support with your transaction details.
💸 Refunds
Refunds may be approved only in situations such as:
✅ Payment deducted but order not confirmed
✅ Duplicate payment
✅ Order cancelled by Urjas Life
✅ Wrong or damaged item delivered (after verification)
Approved refunds will be processed to the original payment method.
Processing time depends on your bank or payment provider.
🚫 Cash on Delivery (COD)
Cash on Delivery may or may not be available depending on your delivery location and operational policies.
If COD is available, it will be displayed during checkout.
🔁 Duplicate Payments
If you are charged twice for the same order, please contact us immediately.
After verification, the extra amount will be refunded to the original payment source.
🧾 Pricing & Taxes
All prices are displayed in Indian Rupees (INR).
Prices may change without prior notice.
Applicable taxes and delivery charges (if any) will be shown during checkout before payment.
🔒 Payment Security
We use trusted payment providers to ensure:
🔐 Encrypted transactions
🛡️ Secure payment processing
✅ Safe checkout experience
Never share your OTP, UPI PIN or banking password with anyone.
📩 Need Help?
If you experience any payment-related issue, please contact us.
Urjas Life Smart Food Kitchen
📧 Email: info@urjaslife.com
📞 Customer Support: 022-6964-7030 | +91 9076 254 354
🌐 Website: www.urjaslife.com
🌿 Our Commitment
At Urjas Life Smart Food Kitchen, we are committed to providing a safe, secure and hassle-free payment experience, so you can order your favorite healthy meals, nutrition bowls, healthy drinks and snacks with complete confidence. 💚