Shipping Policy
Urjas Life Smart Food Kitchen
Effective Date: 24 June 2026
At Urjas Life Smart Food Kitchen, every meal is freshly prepared after your order is placed. Our goal is to deliver healthy, fresh and delicious food safely and on time.
Local Delivery Only
We currently provide Local Delivery Only.
Orders are accepted and delivered only within our designated delivery areas.
If your location is outside our delivery zone, your order may not be accepted.
Delivery Areas
We currently deliver only to selected nearby locations.
Delivery availability depends on:
- Delivery address
- Distance from our kitchen
- Delivery partner availability
- Weather conditions
- Serviceable area
Order Preparation
Every order is freshly prepared after confirmation.
Preparation time may vary depending on:
- Order size
- Menu items
- Peak hours
- Kitchen workload
Fresh preparation ensures better taste and quality.
Delivery Time
Estimated delivery time may vary based on:
- Distance
- Traffic
- Weather
- Order volume
- Peak meal hours
While we always try to deliver on time, delays may occasionally occur.
Delivery Charges
Delivery charges, if applicable, will be displayed during checkout before payment.
Delivery fees may vary depending on your delivery location.
Delivery Attempts
Please ensure someone is available to receive your order at the provided delivery address.
If delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Wrong contact number
additional delivery charges may apply or the order may be cancelled.
Order Tracking
Customers will receive order updates through the communication method available on our website.
Food Quality
Every meal is prepared fresh using premium ingredients.
If your order arrives damaged or incorrect, please contact our customer support immediately with your order details.
Delivery Delays
Urjas Life Smart Food Kitchen is not responsible for delays caused by:
- Heavy traffic
- Bad weather
- Natural disasters
- Government restrictions
- Delivery partner delays
- Events beyond our control
Incorrect Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Orders delayed or undelivered due to incorrect information may not be eligible for a refund.
Failed Deliveries
If delivery cannot be completed because the customer is unavailable or unreachable, the order may be treated as completed and no refund may be applicable for freshly prepared food.
Contact Us
Urjas Life Smart Food Kitchen
📧 Email: info@urjaslife.com
📞 Customer Support: 022-6964-7030 | +91 9076 254 354
🌐 Website: www.urjaslife.com