Privacy Policy

Urjas Life Smart Food Kitchen

Effective Date: 24 June 2026

At Urjas Life Smart Food Kitchen, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

📋 Information We Collect

When you use our website, we may collect the following information:

👤 Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Delivery Address
  • Billing Address (if applicable)

🛒 Order Information

  • Ordered products
  • Order history
  • Payment status
  • Delivery instructions

🌐 Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies

🎯 How We Use Your Information

We use your information to:

  • 🍽 Process and deliver your orders
  • 📞 Contact you regarding your order
  • 💳 Process secure payments
  • 🚚 Manage deliveries
  • 📩 Send order updates
  • ⭐ Improve customer service
  • 📊 Improve website performance
  • 🎁 Share offers and promotions (only if you choose to receive them)

🔐 Payment Information

For your security:

  • We do not store your debit card, credit card, UPI PIN or banking credentials.
  • All online payments are processed through secure third-party payment gateways.

🍪 Cookies

Our website may use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze visitor behavior
  • Enhance your shopping experience

You can disable cookies anytime through your browser settings.

🤝 Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information.

Your information may only be shared with trusted service providers when necessary, such as:

  • 🚚 Delivery Partners
  • 💳 Payment Gateway Providers
  • 📊 Analytics Services
  • 🛠 Website Hosting & Technical Support

These partners are required to protect your information and use it only for providing their services.

📧 Marketing Communication

If you subscribe to our updates, we may occasionally send:

  • 🎉 Special Offers
  • 🥗 Healthy Food Updates
  • 💚 New Product Launches
  • 🎁 Promotional Campaigns

You can unsubscribe at any time using the unsubscribe option or by contacting us.

🔒 Data Security

We take appropriate security measures to protect your information, including:

  • 🔐 Secure Website Encryption (SSL)
  • 🛡 Protected Servers
  • 🔑 Restricted Data Access
  • 💻 Regular Security Monitoring

While we work hard to protect your data, no online system can guarantee 100% security.

👶 Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated Effective Date.

👤 Your Rights

You may request to:

  • 📄 Access your personal information
  • ✏️ Correct inaccurate information
  • 🗑 Request deletion of your personal information (subject to legal and operational requirements)
  • 📧 Opt out of marketing communications

To make any request, please contact us using the details below.

📞 Contact Us

Urjas Life Smart Food Kitchen

📧 Email: info@urjaslife.com

📞 Customer Support: 022-6964-7030 | +91 9076 254 354

🌐 Website: www.urjaslife.com

💚 Our Commitment

At Urjas Life Smart Food Kitchen, we believe that trust starts with transparency. We are committed to protecting your privacy and handling your personal information responsibly while providing a safe, secure and seamless healthy food ordering experience.