Terms and Conditions
Urjas Life Smart Food Kitchen
Effective Date: 24 June 2026
Welcome to Urjas Life Smart Food Kitchen. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. About Urjas Life Smart Food Kitchen
Urjas Life Smart Food Kitchen provides healthy food delivery, high protein meals, healthy nutrition bowls, healthy drinks, healthy snacks, healthy desserts, and ready to mix nutrition products prepared using premium quality ingredients.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or placing an order under parental supervision.
- All information provided during checkout is accurate and complete.
- You agree to comply with these Terms & Conditions.
3. Product Information
We strive to provide accurate descriptions, ingredients, nutrition facts, pricing and product images.
However,
- Product presentation may vary slightly from displayed images.
- Fresh ingredients may vary depending on seasonal availability.
- Product weight and appearance may differ slightly due to handmade preparation.
4. Fresh Food Preparation
All meals are freshly prepared after receiving your order.
Preparation time may vary depending on:
- Order quantity
- Peak hours
- Delivery location
- Weather conditions
Estimated delivery times are approximate only.
5. Pricing
All prices displayed on the website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and delivery charges (if any) will be shown during checkout.
6. Order Confirmation
An order is confirmed only after successful payment or confirmation from our team.
Urjas Life reserves the right to:
- Cancel any order
- Reject suspicious transactions
- Refuse service when necessary
7. Cancellation Policy
Orders can only be cancelled before food preparation begins.
Once preparation has started, cancellation may not be possible because our products are freshly prepared.
8. Refund Policy
Refunds may be issued only if:
- Wrong product was delivered.
- Product was damaged during delivery.
- Order was not delivered.
- Payment was deducted but the order was not confirmed.
Approved refunds will be processed to the original payment method within the applicable banking timeline.
9. Delivery Policy
Delivery time depends on:
- Distance
- Traffic
- Weather
- Order volume
Unexpected delays may occur.
Please ensure someone is available to receive the order at the delivery address.
10. Health & Nutrition Disclaimer
Our products are prepared using carefully selected ingredients to support a balanced diet.
However,
- Individual nutritional requirements may vary.
- Product information is provided for general informational purposes only.
- Our products are not intended to diagnose, treat, cure or prevent any disease.
- Customers with allergies or medical conditions should consult a qualified healthcare professional before consumption.
11. Allergens
Our kitchen may use ingredients including:
- Milk
- Nuts
- Peanuts
- Soy
- Sesame
- Gluten
Customers with food allergies should carefully review ingredient information before placing an order.
12. Intellectual Property
All website content including:
- Logo
- Images
- Product photographs
- Graphics
- Text
- Design
- Product descriptions
belongs to Urjas Life and may not be copied, reproduced or distributed without written permission.
13. User Conduct
Users agree not to:
- Provide false information.
- Attempt fraudulent transactions.
- Misuse the website.
- Interfere with website security.
- Upload harmful or malicious content.
14. Limitation of Liability
Urjas Life shall not be liable for any indirect, incidental or consequential damages arising from:
- Website interruption
- Delivery delays
- Technical issues
- Third party services
Our maximum liability shall be limited to the amount paid for the affected order.
15. Privacy
Customer information is collected and processed according to our Privacy Policy.
We respect your privacy and never sell customer data to third parties.
16. Third Party Services
Our website may use third-party services including:
- Payment gateways
- Delivery partners
- Analytics tools
Their services are governed by their respective policies.
17. Changes to Terms
Urjas Life may update these Terms & Conditions at any time without prior notice.
Updated versions become effective immediately after publication on this website.
18. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra.
Contact Us
Urjas Life Smart Food Kitchen
📍 Mumbai, Maharashtra, India
📧 Email: info@urjaslife.com
🌐 Website: www.urjaslife.com
☎ Customer Support: 022-6964-7030 | +91 9076 254 354